Whogohost Web Hosting | Expert and User Reviews

We have for the course of this and other reviews patronised their domain and web hosting services and will give you a brief overview of our experience with them.

In 2015 we had one of our clients purchase web hosting with them. Their customer support was good and they responded very quickly to tickets and livechat requests almost faster than many other hosts we used. Their pricing was on the high, for all their services. This probably can be explained by the large world force that the company kept,  for more quality service delivery.

We monitored the website for our client and we were confidence informed that our client had to upgrade his hosting account 3 times in less than two years, because their resources application was miserly. However they compensated for this in good customer support.

Around 2018, we informed our client of recurring downtimes on the whogohost server. During this period many sites hosted with them experienced difficulties and social media and review websites were full of negative remarks for whogohost.

We continued to monitor our client’s hosted sites and have been noticing irregularities. Since 2018

Their once Solid customer care service became unresponsive, and downtimes became very frequent. After this period we had to migrate our client to another host.

It is also worthy of note that their DNS system and even Domain reseller services had many challenges, affecting many businesses including that of our client. They never compensated, but kept to their rules. We however noticed that they have once more revitalized their Customer Service, as most of our queries were replied within 3 minutes average on livechat and within 5 hours on ticket support. They have also implemented WhatsApp support, which has also responded within 5 minutes.

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We have given this breakdown, to give you an idea of our(client’s) direct experience with whogohost.

In summary, as at the time of writing, whogohost is rated 6.4/10 on hostadvice.com, a trusted and uncompromised web hosting review platform based on 24 customer reviews.

We have also done a additional surveys, prior to this review, to confirm Whogohost current status. We also had another client host with them since last year September, below is our candid  opinion of whogohost!

Have you used Whogohost before? Please let us know how they performed!

Please note that we’ll accept only Genuine reviews, and Whogost may reply to the reviews as appropriate. We reserve the right to remove any reviews proven to be spam or competitor manipulations.

What real customers say about Whogohost From $1.4/month

Name: Whogohost Limited

Description: Whogohost, running since 2007 has prided itself as the "No. 1 Hosting Company in Nigeria. Server Locations  Dallas  New York  Houston They started under EnnovateNigeria limited. But in 2011 they got on their own brand, having obviously grown in popularity and patronage. They grew to become a domain registrar and a major Stakeholder in the Nigerian web hosting ecosystem.

Price range: From $1.4/month

Payment accepted: Credit Card, Bank Transfers,

Currencies accepted: USD, NGN

Telephone: 070022332233

  • Customer Support
  • Server speed and Uptime
  • Pricing
  • Reliability
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3.6

Summary

In 2015 we had one of our clients purchase web hosting with them. Their customer support was good and they responded very quickly to tickets and livechat requests almost faster than many other hosts we used. Their pricing was on the high, for all their services. This probably can be explained by the large world force that the company kept,  for more quality service delivery.

We monitored the website for our client and we were confidence informed that our client had to upgrade his hosting account 3 times in less than two years, because their resources application was miserly. However they compensated for this in good customer support.

Around 2018, we informed our client of recurring downtimes on the whogohost server. During this period many sites hosted with them experienced difficulties and social media and review websites were full of negative remarks for whogohost.

We continued to monitor our client’s hosted sites and have been noticing irregularities. Since 2018

Their once Solid customer care service became unresponsive, and downtimes became very frequent. After this period we had to migrate our client to another host.

It is also worthy of note that their DNS system and even Domain reseller services had many challenges, affecting many businesses including that of our client. They never compensated, but kept to their rules. We however noticed that they have once more revitalized their Customer Service, as most of our queries were replied within 3 minutes average on livechat and within 5 hours on ticket support. They have also implemented WhatsApp support, which has also responded within 5 minutes.

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We have given this breakdown, to give you an idea of our(client’s) direct experience with whogohost.

In summary, as at the time of writing, whogohost is rated 6.4/10 on hostadvice.com, a trusted and uncompromised web hosting review platform based on 24 customer reviews.

We have also done a additional surveys, prior to this review, to confirm Whogohost current status. We also had another client host with them since last year September, below is our candid  opinion of whogohost!

Have you used Whogohost before? Please let us know how they performed!

Please note that we’ll accept only Genuine reviews, and Whogost may reply to the reviews as appropriate. We reserve the right to remove any reviews proven to be spam or competitor manipulations.

Pros

  1. Good Customer Care Service
  2. User Friendly

Cons

  1. No Compensations for service deficiencies
  2. More expensive than many similar service providers in same Country
  3. Dicey Pricing
User Review
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Comments Rating 3.56 (4 reviews)


4 Comments

  • Uchenna Okonkwo

    Dicey pricing, not so good customer support

    • Customer Support
    • Server speed and Uptime
    • Pricing
    • Reliability

    Their pricing is one of the things that forced me to leave, and their support, even the WhatsApp support became so very sluggish!

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  • They've quite changed!

    • Customer Support
    • Server speed and Uptime
    • Pricing
    • Reliability

    This reviewer above said it all. They’ve changed, sadly not very positively. Now I’ve had over two hours on their livechat without response, and their WhatsApp support was even worse. Whogohost wasn’t like this before. They used to respond in matter of seconds.
    Their hosting services and domain are quite good, but very vindictive pricing! I had to move my website when I could take no more

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  • Nuella Afolabi

    Very good host

    • Customer Support
    • Server speed and Uptime
    • Pricing
    • Reliability

    I would say from my experience in the past 6 months that Whogohost is good.
    Maybe I’ve not stayed too long to experience the other side of them, but these past months have been worth the money

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  • King Johnbosco

    Moved out last month

    • Customer Support
    • Server speed and Uptime
    • Pricing
    • Reliability

    Whogohost is a good platform If you have a lot of money and do not mind getting ignored when you have issues. Their servers are good I can give them that. And so what? Customer support is poor, and pricing on the mountain top with lots of hidden charges.
    I moved my website outa there last month to namecheap.

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